Privacy policy
How we collect, use and protect your personal data.
Last updated: October 10, 2026
At MATPA Comercializadora Industrial ("MATPA", "we" or "our") we respect your privacy. This Privacy Policy, which also serves as our privacy notice, explains how we collect, use and protect your personal data when you visit www.matpa.com.mx, write to us or request a quote, in accordance with the applicable Mexican legislation on the protection of personal data held by private parties.
1. Data controller
MATPA Comercializadora Industrial, located in Monterrey, Nuevo León, Mexico, is responsible for processing your personal data. For any matter related to this policy, you can write to us at:
Email: info@matpa.com.mx
2. Personal data we collect
We may collect the following data:
- Contact and identification data: name, company, email and phone number.
- Details of your inquiry: product of interest, quantity, technical specifications and delivery location.
- Messages you send us through the website form, by email or on WhatsApp.
- Browsing data: IP address, device and browser type, pages visited and traffic source, obtained through cookies and similar technologies.
We do not request sensitive personal data.
3. How we use your data
Purposes necessary to handle your request:
- Answering your questions and requests for information.
- Preparing and following up on quotes and orders.
- Managing the business relationship: deliveries, invoicing, warranties and support.
- Complying with applicable legal obligations.
Additional purposes, not necessary to handle your request:
- Sending you commercial information about our products and news.
- Measuring and improving the performance of our website and advertising campaigns.
If you do not want us to use your data for the additional purposes, write to info@matpa.com.mx and we will record it. Declining does not affect how we handle your request.
4. Cookies and tracking technologies
Our website uses cookies and analytics and advertising tools, for example from Google and Meta, to understand how the site is used and measure the results of our campaigns. You can disable cookies in your browser settings; some site features may be affected.
5. Who we share your data with
We do not sell your personal data. We may share it with providers that render services to us (website hosting, email, analytics, messaging and delivery logistics), who process it only according to our instructions, and with authorities when required by law or court order.
If you write to us on WhatsApp, your data is also processed under WhatsApp's privacy policies.
6. Your rights
You have the right to access your personal data, correct it when inaccurate, cancel it and object to its use (ARCO rights), as well as to withdraw your consent. To exercise them, email info@matpa.com.mx with:
- Your name and a way to reply to you.
- A clear description of the data and the right you wish to exercise.
- Any document that helps locate your data.
We will reply within the time limits set by law.
7. Retention and security
We keep your data only as long as necessary to fulfill the purposes described and applicable legal obligations. We apply reasonable administrative, technical and physical security measures to protect it against loss, unauthorized access or use.
8. Changes to this policy
We may update this policy at any time. We will publish the current version on this page, with its update date.
9. Contact
MATPA Comercializadora Industrial, Monterrey, N.L., Mexico.
Email: info@matpa.com.mx